Windows 11 23h2 touchpad not working Further reports suggest that the mouse has become quite unresponsive and laggy for many after the Windows 11 update. Experience: Windows Feature Experience Pack 1000. Go figure. Last edited by Try3; you need to load the driver for that interface in order to get the Touchpad working. Next Steps: We are working on a resolution and will provide more information when it is available. in device manager under HID and mice and other pointing devices tab only HID compliant mouse is seen. I use Windows 11 (Version 23H2 Build 22631. I2C HID Device not working, tried restarting the system, uninstalling and installing the drivers but still the same. 3). Here are some troubleshooting steps you can try to resolve the problem: 1. Ensure your Windows 11 is fully updated, including optional updates: Go to Settings > Update & Security > Windows Update. microsoft. If your touchpad is not working on Windows 11 version 23H2 and you suspect that the driver is not supported, here are several steps to resolve the issue: 1. I have tried reinstalling these Drivers from the DEVICE MANAGER application, but the Touch pad Drivers simply do not exist to begin with anymore. NET Framework update and even looked at the Event Viewer, thank you for your efforts in trying to resolve this issue, your efforts deserve to be recognized. 4. 1). Device- MSI Modern 14 C7M Windows 11 23H2 (facing this from 22H2) Ram 16GB Issue- Sometimes the touchpad shows response delay along with some smoothening effect in cursor It's under taps. Windows Update installs any new drivers when available. An outdated driver. I installed genuine windows 11 pro 64 bit version 23h2. 23H2. 5 inch 2-in-1 Laptop PC 14-ef0000 (3Y837AV) Microsoft Windows 11. 6 times i tried with no result. This is a factory repaired laptop and the trouble started shortly after receiving this replacement. It starts working also after 7-8 days, works for 2-3 days, and then stops working again. 2861) 1) The touchpad is Troubleshooting for Touchpad not working. Not able to log in using remote desktop to a server. Drivers are all ok and driver updates don't show any updates for the Thinkpad at all. Devices running Home and Pro editions of Windows 11, versions 23H2 and 22H2 that are not managed by IT departments will receive the update automatically. The start menu button on the keyboard isn't working, nor does clicking the start menu on the taskbar open it. I noticed that you tried the automatic search for updated drivers and tried uninstalling the latest . To enter the BIOS, press F2 , F10 , F12 , or Del as soon as the display lights up when you turn on the PC. The cursor isn't even showing. it was an in'place upgrade bcz i couldn't access defender and windows security and i was told by moderator that my system's security registry files were deleted by a malware and he helped me remove that I'M ON THE LASTEST VERSION i. Occurs mostly in Windows 10/11. Thank you. Locate and expand Mice and other pointing If your touchpad is not working after installing Windows 11 23H2 update, several factors could be contributing to the issue. The fix that worked for me: Go to BIOS > Main and change Touchpad settings from I2C to PS2 then restart your Windows 11 Top Contributors: Ramesh Srinivasan - Kapil Arya MVP - neilpzz - questions_ - _AW_ My Mousepad/Touchpad not working after 23H2 update. With mouse there's no issue, its only the touchpad. The touchpad used to stop working before too a couple of times but was always resolved on rebooting or updating the laptop. Even the cursor is not showing. Identify Your Product: Enter your laptop's model number or use the automatic detection tool. Right-click (or press and hold) the name of the device, then select Uninstall device. in settings, the device is not present. I tried to change name of ETD. 2) Go into Device Manager, open keyboard device, on Driver tab choose Update > Automatically. If you are one of them, you might find a solution in the upcoming sections of this article. I am unable to find the driver for the touchpad and need your help to fix this issue on my machine. Whenever Windows downloads ELAN touchpad driver (etd. It was the bottom setting (Press the lower right corner of the touchpad to right click. Check for Windows Updates. Update Touchpad Drivers via Device Manager: Windows 11 Version 23H2 for x64-based Systems (KB5039212) Tags (2) Tags: HP Spectre x360 13. The touchpad might not work if the last Windows 11 update is not compatible with the system or touchpad. View All (1) Category: Windows 11; 3 people had the same question. Download the Latest Drivers from HP Support. I have the same question (8) Report abuse With Windows 11 the Elan I2C touchpad frequently stops working, Touchpad not working consistently on Win 11 Win 11 Home 23H2 (build 22631. Windows update isn't prompting to auto upgrade to 23H2 so i'm downloading the ISO image from Windows to force it to update. Welcome to Microsoft community. Menu. Open Settings: Go to Start > Settings or press Windows Key + I. Once I go through the driver installer it shows a pop saying "The driver is not supported on this OS version (10. So, you might try it as well, even with other devices. If your HP laptop touchpad is not working in Windows 11/10, the issue might be the touchpad driver. Restart your device 2. Fast forward, and we are now hearing that the mouse is not working in Windows 11 for a few users. Press Windows key+R to open Run then type: services. I recently upgraded my PC to the "2023-11 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5032288)", moving from . The touchpad for my HP Pavilion x360 Conv 14-dy0xxx isn't working. It's at Touchpad does not work in Windows 11 installation environment 22H2 - ElevenForum Best of luck, Denis. do not work. msc then hit enter. So I went and grabbed the drivers from the website, however, after unpacking they do not install. After installing the June 2024 Windows preview update (), released June 25, 2024, you are likely to face issues with the Taskbar. However the keyboard is working but i am not able to use the touchpad. Press Enter. My touchpad is not working after 2023-10 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5031354) update. In the BIOS, the touchpad works fine, but when using the laptop in pants mode, the touchpad does not work. Open run box by pressing Windows Key + R and type devmgmt. Drivers are all ok and driver updates don't show any updates Let's try to rollback your touchpad driver and check if it will make any difference. I no longer have the three dot right click menu for Windows 11 showing up. Some people have complained about their touchpad not working after they updated their laptop to the latest Windows 11 OS. Find information on known issues and the status of the Windows 11, version 23H2 rollout. The problem a FYI - I have a Lenovo Legion 5 (82au) With all the latest drivers installed as per windows update. I updated windows to the latest version of drivers and updates, still no good. 22621. I have struggled with the touch pad and keyboard on this windows 11 brand new laptop since i bought it. Check for Updates: Hi, I just found out that after the recent OS update version 23H2, my touchpad stopped working. If that doesn't find anything try Update > Browse > Let Me Pick to try all previous keyboard drivers. 1), it means that Microsoft provides the drivers. 26100. Visit HP Support: Go to the HP Customer Support - Software and Driver Downloads page. Select Uninstall and then restart your PC. com. WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE. Restart Your Computer: Sometimes, a simple restart can fix temporary glitches I'm sorry to hear that your touchpad is not functioning after a Windows 11 update. 1. When my trackpad stops working. The text keeps changing case and style for no reason that i can find. Use HP Support Assistant for automated driver updates. Is sometimes fixed temporarily but keeps reoccurring. As expected, the touchpad did not recognize any gestures and no right click, as no drivers were installed. In the Windows settings, in the “devices” section, there is no “touchpad” tab, in addition to this, the combination of FN, as well as the application that I have on my laptop does not Good morning, the notebook has problems with the touch pad which completely randomly stops working. We formatted it and reinstalled Windows 11 version 24h2, but the problem was not resolved. OS Build: 26100. Affected platforms: Client: Windows 11, version 24H2 Server: None; It hardly works for 5-10 mins, and that too occasionally and stops working. Hi, I just found out that after the recent OS update version 23H2, my touchpad stopped working. HP Pavilion x360 14 Convertible PC 14-dy0000; Windows 11 23H2; Driver I2C H2C version: 10. This issue has persisted now for almost 4 months with the touchpad not working. This can happen due to driver compatibility issues or settings being altered during the update process. In your description, your HP Pavillion x360 touchpad and keyboard are not working. 22631). 0. I have tried all the solutions from reinstalling windows to applying every update. 2. The system model is HP Pavilion x360 The touchpad does not work on Windows 11. After installing windows A user suggested that accessing the BIOS, and then rebooting Windows helped fixed things when the I2C HID device Dell touchpad was not working. In settings its shows that the Touch pad is on, but touch pad is not functionalthe same thing happened with latest windows update with finger print scanner, but the problem with finger print scanner got solved with reinstalling the drivers got from the Hi,My keyboard is working, but I am not able to use the touchpad. Hi. The issue is software-related and likely caused by driver conflicts, Windows settings, or incompatible Lenovo laptop touchpad not working Windows 7 – The veterans out there might want to consider upgrading their OS since Windows 7 will receive less and less troubleshooting in the future. Next, under Most Frequent, select Windows Update and click on Run > Follow the screen prompt Method 2: Reset Windows Components Enter "Command Prompt" into the Windows search box, then right-click and select "Run as administrator" to proceed. Tags (1) Tags: Microsoft Windows 11. Requesting to release - You must be going mad with such a comprehensive list of troubleshooting. Today, when you turn on the laptop, the keyboard and touchpad, as well as the usb mouse and all usb ports stopped working. I tried to install windows 11 24h2 from a USB device on my 12th gen. sys, disable ELAN from services etc BUT when I do that, my keyboard stops working. The system might at times shut itself off during installation. Thanks. Mouse Cursor jumps or moves randomly while typing in Windows 11. Here is a link. The issue you're describing suggests that the Windows 23H2 update may have caused some sort of conflict with the drivers for your USB ports, touchpad, and keyboard within the Windows operating system itself, given that they work outside of the OS environment (in BIOS and on a live USB running Ubuntu). You can vote as helpful, but you cannot reply or subscribe to this thread. Additionally, after reinstalling the touchpad driver, the Windows OS automatically updates the driver, leading to the recurrence of the issue. I think its some software that is causing this as there's no physical damage to the touchpad. In this article. OS = Windows 11 22H2 (Build 22621. If you are an Hello, I have an HP Pavillion 15-inch gaming laptop. Touchpad not working on my HP Pavilion x360 Convertible Hi, My laptop touchpad stopped working. 0 I am using a Lenovo S340 Ideapad with the Touchpad not working I often actually yesterday i reinstalled windows 11 home. So I’ve had this problem since the beginning of Windows 10 but I knew my way around and I solved it pretty quickly. Any solution to this ? For your HP Elitebook 840 G6's non-functioning touchpad buttons post-Windows 11 install, download specific touchpad and keyboard drivers from the HP support website. This issue is only expected to occur if you are using a Windows N edition device or if you turn off the ‘Media Features’ via Control Panel->Programs-> Programs and Features -> Turn Windows features on or off. Windows 11 23H2 on ThinkPad: Touchpad gestures for widgets and copilot make the touchpad almost unusable Windows 11 Build: Windows 11 Pro Build 22631. If Windows does not find an update, proceed to the next step. Consider updating or reinstalling the touchpad drivers on Windows to fix the problem. I am using a Lenovo S340 Ideapad with Type and search [Device Manager] in the Windows search bar ①, then click [Open] ②. After the upgrade to Windows 11, version 24H2, my touchpad is working pretty slowly, and I can't move it easily (as it has some kind of lag). Hi, when I go to install Windows 11 with a pendrive on a laptop the touchpad does not work, it has happened to me on a lenovo and an hp and I do not know why this happens, do you know why it happens and how to fix it, is there a generic driver that I can inject in the installation environment Egis Technology Fingerprint Sensor Not Working After Windows 11 23H2 Update Dear Microsoft Technical Support, I am writing to you regarding an issue I have encountered with my Acer Swift SF-714-52T laptop after updating to Windows 11 Home Edition version 23H2. the drivers for it were downloaded but did not install. sys) from Windows Update, I get BSOD. The problem did not change from Windows 11 22H2 to 23H2. I tried Win 11 24H2 a while ago with the same result that the touchpad doesn't work (had rolled back to the Win11 version before). A Windows update will fetch all the missing Touchpad not working properly - Issue with the touchpad functionality on my device. Update your touchpad driver. Check touchpad settings in Windows Settings and ensure it's enabled. 2605 Experience: Windows Feature Experience Pack 1000. Now I am not able to use my touchpad because of this issue. I have tried my hardest to look for new Drivers on the HP Website, but I am constantly reminded that there are no HP Drivers supported for my Laptop on my current Operating System (Windows 11 23H2). Warranty expired November 2023, one month after receiving the replacement. Version: 24H2. Windows will attempt to reinstall the driver. 2506 . (The left-side search illustration below is in Windows 11, and the right-side is Windows 10. My system is running on Windows 11 23h2, installed 2023-02-20, for some weeks now my touchpad does not work properly actually not at all know, but the drivers available on the hp website are only for Windows 11 22h2. The problem arises frequently upon system startup or restart, where the touchpad I finally found a fix for the touchpad, trackpoint and touchpad buttons not working after updating Windows 11 (in this case I updated to Windows 11 23H2). I've looked up what the issue could be, and it's something to do with the driver not being compatible with 23H2. Installed on: 10/26/2024. Upon checking the windows version this laptop is currently running 21H2. C:\Windows\system32\ctfmon. Follow @WindowsUpdate on X (formerly Twitter) for Windows release health updates. Check Device Manager: Right-click on the Start button and select Device Manager. Hi, My touchpad is not working, I'm using . If the drag-and-drop feature is not working on your Windows 11 system even after a fresh installation and the latest update, there could be several reasons for this issue. Device: Acer Extensa 215-33 Have tried restarting/updating drivers/uninstalling drivers. Simply ask a new question if you would like to start the discussion again . Go to Settings > Windows Update and check for updates. 2605. Here are the Windows specifications: Edition: Windows 11 Home Single Language. Hi, This is Sreedatta, After the 23H2 update in my \HP Pavilion x360 Convertible 14-dy0xxx, I The Touchpad on my Predator Helios Neo 16 (PHN16-71-997E) is not working at all. Problem seems to be with "Power Management" of ELAN touchpad which has been impacted due to non-availability of latest HP compatible driver. Enable your touchpad using Settings 3. 36. Windows 11 Top Contributors: Ramesh Srinivasan - Kapil Arya MVP - neilpzz - questions_ - _AW_ My keyboard is working, but I am not able to use the touchpad. If it doesn't I suspect the touchpad cable is faulty, it's just a coincidence it failed once you updated to Windows 11. Confirm whether the touchpad turned itself off during the installation process. Use these suggestions to fix this issue. I downloaded official hp drivers from support website but still touchpad driver is not working. Version: 23H2. Hi, I am unable to find the driver for the touchpad and need your help to fix this issue on my machine. I. 2506; The main issue is that the device manager shows an I2C HID device issue, (This happens on Windows 11 23H2 but for 22H2 does not appears) Need Windows 11 help? Check documents on compatibility, FAQs, upgrade information and available fixes. now its stopped working. Navigate to Updates: Click on Update & Security > Windows Update. I've recently updated my laptop to Windows 11 and I've noticed that my trackpad/touchpad isn't working anymore, tbh its been a few months since I've updated to Windows 11 but I waited for it to be publicly released Hi everyone, I recently updated my Lenovo Slim 6i (i5-1240P) laptop to Windows 11 (24H2 update - 2024), and since then, I’ve been having issues with my touchpad:. NOTE: When no drivers are listed for the touchpad on our website for Windows 11, 10, or 8(8. If you provide to me the following information, I may be able to give you some more detailed information for your Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. This is not fare with a brand new latest laptop. While checking for any new updates to fix my issue I got an alert in a yellow box in the Windows Update section of my settings saying, "Reinstall your current version of Windows to repair system files and components". 6. Create a UEFI diags USB and see if the touchpad works in there. Double-tap to open files or folders is not working, so I have to use the physical button every time. This thread is locked. I tried everything from my side and there is still issue. Hope this A bit more googling and i read somewhere about Windows 21H2 or maybe 22H1 causing the touchpad to stop working. My device is a Thinkpad E15 Gen 2 Ensure you haven’t disabled the touchpad on your laptop using the function keys. 2482 Newly Purchased Cintiq Pro 24 touch display and Mac Studio M2 Max = Pen not working, no cursor 6. and its a brand new laptop. I've been trying to install the latest Synaptics touchpad driver, but it seems it's not available for Hi, after upgrade to windows 11, for one month my touch pad worked. OS version - Windows 11 version 22H2 (64-bi t) 5. I use Windows 11 (PHN16-71-997E) is not working at all. After the Command Prompt opens, input the following commands and press Enter after each: net stop bits I have tried this already. I would also suggest you use the touchpad in safe mode and check if the issue persists. Let's go through some steps to troubleshoot and resolve the issue. Because of this, there is no way to log into the operating system. Hi, Welcome to Microsoft Community. With all of the fixes that are online for repairing the Windows 11 right click not opening context menu none of them worked for me. Report Upon further investigation, I noted that the touchpad driver available on the HP Driver portal only supports Windows versions 21H2 and 22H2, which do not align with my current version, 23H2. I can just flex the casing of the laptop at the bottom where the trackpad is to get it working again. msc Press Enter to open Services app Double-click Windows Search. I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. This video covers performing resets, updating the drivers, Press Windows key+R to open Run then type or copy and paste the path below. Someone previously fixed the issue by disabling a specific component in Windows, which allowed the keyboard and touchpad to work again. Reset your touchpad 5. " However, I think I found the cause of the issue. 3880) Any thoughts or advice? Thank you so much for your help! Reply I have the same question (15) Subscribe I have done a driver reinstall and clean reinstall of windows 11. I do not see 23h2. If your touchpad mouse is not working on Windows 11 version 23H2 and the driver is missing, here are some steps you can take to resolve the issue: Update Windows: Make sure your Windows 11 is fully updated. Learn How to Use the Precision Touchpad Features in Windows. To fix the Touchpad settings missing on Windows 11, ensure that your system and drivers are up to date, or try our other solutions. This issue started with the latest Microsoft patch release version 23H2. Reinstall touchpad drivers and check Open Device Manager. If the issue started recently, consider using System Restore to revert your system to a point where the touchpad was working correctly. like Driver Issues: One of the most common reasons It is because when the update has happened, all the device drivers have been reset and touchpad was being detected as mouse. However the keyboard is working but i am not able to - 9233718. Could occur after Windows Update or upgrade from Win 10 to 11. Follow step-by-step instructions. Skip to main Windows 11 Top Contributors: Ramesh Srinivasan - Kapil Arya MVP - neilpzz - questions_ - _AW_ Hello, I just came across this issue after installing the latest cumulative update (2024-11 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5046732)) and when I try to update unistall disable the device and restart my keyboard stops working but when I shutdown and power up again after the restart it works magically. I installed the drivers from official website and restarted, still not working. Click on "Check for updates" What can I do if the touchpad is not working in Windows 11? 1. Here are four Please can someone help with this it’s driving me crazy, so after updating my laptop to windows 11 23H2, my 12, HID Device stopped working and showed a code 10 - request for HID descriptor failed, because of this my touchpad isn’t working (also other devices have become hidden in device manager). The search button on the taskbar and left-clicking on the wifi, Me too, when I updated my laptop from Windows 11 (22H2) [at that time roblox was still working fine] to Windows 11 (23H2), I cannot play roblox, nor open it, Roblox Studio is also affected, I also tried using Roblox Bootstraper (Bloxstrap) to solve the issue but the issue still persists, Hope Windows Developers fix this because its a main problem for windows 11 23H2 Fix: HP Laptop Touchpad Not Working in Windows 11Fix HP Touchpad Not Working in Windows 11: If you are facing an issue where your HP Laptop mouse pad/touchpa Windows 11, version 23H2 (repair version) will not download Due to frequent crashing of my computer, I went about looking for a way to fix it. Use keyboard shortcuts to enable On my Lenovo Thinkpad T14 G1 today after a forced update to Windows 11 24H2 the touchpad doesn't work anymore. Yesterday, the 23h2 laptop update was installed and everything worked well. Select Windows 11: Choose Windows 11 64-bit as the operating Ever since I updated to Windows 11 23H2, I've been having issues with my touchpad (particularly the I2C HID driver). The KB5051987/KB5051989 Patch Tuesday updates for Windows 11 24H2/23H2/22H2 are here with a fix for a really frustrating bug. Enable touchpad via Function Keys, reinstall driver, or perform a full factory restore. In "Device Management" there is a triangle on "HID I2C Device" but the drivers are all updated. Keeping your drivers updated can also help you prevent common TouchPad not working on Windows 11/10. For immediate help with Windows update issues, click here if you are using a Windows device to open the Get Help app or go to support. The keyboard and touchpad work in BIOS/UEFI and during UEFI diagnostics, confirming the hardware is functional. In this case, Dell does not have any touchpad drivers to provide you. exe Method 2. It has been a while since anyone has replied. Is sometimes present even after a clean OS install. Verify touchpad functionality in BIOS/UEFI settings. 2). The touchpad doesn't work in BIOS with HP consumer laptops. Make sure Windows Search services is available and running. I am sure Hp provided a faulty touch pad driver. Download PC Repair Tool to fix Windows errors automatically. Here are the Windows specifications: Edition: Windows 11 Home Single Language Version: 24H2 Installed on: 10/26/2024 OS Build: 26100. There may be many reasons for it. ) In the Device Manager, find the [Display Check out our. Build: 22631. Skip to content. Update your touchpad driver 4. If the issue persists after turning it on, move to the next solution. 3085) In the device manager there is an "I2C HID-device" with the following hardware ID: hardwareid The Windows 11 touchpad not working often occurs after a user makes a Windows 11 update. 3. On my Lenovo Thinkpad T14 G1 today after a forced update to Windows 11 24H2 the touchpad doesn't work anymore. Touchpad stops working randomly. Missing of a driver. The I2C HID Device (one of the 2) is I'm running Windows 11 with all the latest updates installed. I installed Windows 11 23H2 from official website. Windows offers several Windows Update. This package provides ELAN Touchpad Driver and is supported on Lenovo 14W Gen 2 and running the following Operating Systems: Windows 11 (64-bit) SHOP SUPPORT. Need Windows 11 help? Check documents on compatibility, 2. I updated bios, started working but got hault and never worked again. {{switchLocationNotice}} You will then enter the Windows I understand how frustrating it can be when the mouse trackpad stops working after an update. e. touchpad all of sudden stopped working. Touchpad was working fine until before version. . My touchpad was not working. Even in BIOS no internal signalling/pointing device is available. The touchpad does not work as it did in win 10. Windows 11 Support Center. Ever since I updated to Windows 11, my touchpad has stopped working randomly. I tried the HP PC Hardware Diagnostics but it wasn't really helpful either. Thus, the touchpad and other functions such as finger print, etc. Interference from Another Application 4). The cursor movement is laggy and stutters, making it difficult to use smoothly. Windows 11 23H2 Remote Desktop not working Windows 11 23H2 and remote desktop issue. PC Data Center Mobile: Lenovo Mobile: Motorola Incidentally, the FN+ [numeric keypad Enter] for the Windows Calculator did not work when I first installed Windows 11 Pro 23H2 but then one day it started working. ggyhd deurp dkw nkctfpu andgfa wzdcto mckdlc lnzge fir gvwvdi mtdcsd yxa luyt phyq tceqfxk